Appointments: As a courtesy to our patients, you receive reminder calls to your designated contact number prior to your appointment date. This gives you an opportunity to contact our office and reschedule, if needed, so that your appointment slot may be given to another patient. Please note that 4 no-shows**may result in dismissal from the practice.
**No-Shows are defined as failure to notify the cancellation of an appointment or calling less than 30 minutes before an appointment to cancel.
When scheduling an appointment, please choose a time that is convenient for you. THERE IS NO GRACE PERIOD. Take time to call us as soon as possible if you cannot make it to avoid being marked as a no-show.
PAYMENTS: All payments that are considered the patient’s responsibility (such as copays, deductibles, coinsurances, etc.) are due at the time of the visit. This also includes other services and purchases made at the clinic.
If your child is seen for a scheduled preventive visit and another condition is treated at the same time, the provider will bill for each service performed.
MEDICAL RECORDS: When requesting medical records or other information to be released to you, you must be listed as a responsible party and submit a valid identification card. Although there is a fee to retrieve medical records and immunization records, records can be sent directly to a requesting facility free of charge, provided you have completed and signed the “AUTHORIZATION TO RELEASE HEALTH INFORMATION” form.
$25 – FOR THE FIRST 20 PAGES
$5 – PAPER COPY
$30 – FMLA FORMS
$0.50 FOR EVERY PAGE AFTER 20 PAGES
FREE – DIGITAL COPY AVAILABLE ON PATIENT PORTAL
$10 – IMMIGRATION LETTERS
$25 – CD
$10 – HARD COPY
$10 – IRS LETTERS
$10 – SIX FLAGS LETTERS
No Show Policy
We understand how hectic life can be, so it is our goal to make RCC accessible and convenient for your family. We have two offices in the Arlington area. We also offer Saturday hours for your sick child and it is by appointment only. Our friendly, knowledgeable staff works hard to make your visits to our office as smooth as possible.