To help provide timely service to our patients, we prefer to schedule all visits. If you are unable to keep your appointment or are going to be late, please call us as soon as possible. If you are later than fifteen minutes for your appointment, we will try to work you back into the schedule, or perhaps offer an appointment to you with another provider. Out of courtesy to our other patients, we may be forced to ask you to reschedule your appointment.
First Newborn Visit
We recommend that you schedule your baby’s first appointment within three to five days of age. During this visit, a complete exam and review of mother’s prenatal and the baby’s postnatal history are reviewed. Newborn care and development are also discussed and any questions you may have are answered.
Remember to contact your insurance company to add the baby to your plan. Failure to do this within 30 days will result in a delay of your baby’s care.
To keep your children healthy, it is important to bring them in for routine well visits.
The list below is our recommended schedule for Well Child Visits 3 to 5 days, 7-29 days after discharge from the hospital
We make every effort to schedule appointments for ill children on the day that you call us. Please call our office ahead of time so that we can minimize the time that you will spend waiting. If you have a medical emergency during office hours, we will do our best to see your child immediately or refer you to the appropriate facility. If you would like us to see more than one child, please schedule all of them when you make your appointment. We may not be able to see a sick sibling right away if appointment is not made. You may also be asked to wait while the provider sees a scheduled patient who may be waiting.
If you believe you have a life threatening emergency dial 911 or go to the nearest emergency room.
If your child has an urgent need after our regular business hours that cannot wait until the next business day, your call will be answered by a registered pediatric nurse via our triage service. Please note that these nurses do not work at our offices and are not able to help with scheduling appointments, medication refills and laboratory results. You can reach the after hours nurse triage service at (877)726-9013. Non-emergent issues are best addressed during regular office hours by our own staff who can access your child’s medical record and/or consult with one of our physicians if necessary. Medication refill requests should be made only during regular office hours. If you need medication dosages after hours, please call your local 24-hour pharmacy
Patients who appear in the office without an appointment requesting to be seen will be asked to wait or will be given the next open appointment time.
We understand how hectic life can be, so it is our goal to make RCC accessible and convenient for your family. We have two offices in the Arlington area. We also offer Saturday hours for your sick child and it is by appointment only. Our friendly, knowledgeable staff works hard to make your visits to our office as smooth as possible.